Social Impact Measurement

KPN is the largest telecom and IT service provider in the Netherlands. KPN is currently the world’s most sustainable telecom company according to the Dow Jones Sustainability Index. To remain a leading company in sustainability we started a program to further integrate circular economy within KPN to reach our ambition of having close to 100% circular operations by 2025. This is in line with the Dutch government’s ambition to reduce raw material use by 50% by 2030.

As part of an Executive Master Corporate Social Responsibility at the Erasmus University in Rotterdam I’m doing a research on Social Impact Measurement. My aim is to build an overall framework to measure the social impact from our products- and services on society; in particular in the fields of Smart Cities, Health and Circular Economy.


Maanplein 55
2516 CK Den Haag
The Netherlands

Daan Helming